Shipping & Returns

Free US shipping and friendly Quibble Free returns!
5-7 days from us to you (2 days packing + 3-5 days shipping)

NOTICE: International shipping (except to Canada) is so disrupted that unfortunately we are not accepting international orders at present. Happily, US orders are being processed, shipped and delivered without issue.

For Alaska and Hawaii we have minimum order of $46.00, due to the distance and cost,  but still free shipping. Our Alaskan and Hawaiian friends know well that free shipping is very rare to their beautiful states, so we hope this makes them happy!

 

Shipping prices for...

  • Canada*
1 - 6oz of tea & teaware USD$9.50 (7-21 business days)
7 - 27oz of tea & teaware USD$14.50 (7-21 business days)
28 - 40oz of tea & teaware USD$22.50 (7-21 business days)


* Please note: Canada may charge sales tax (GST, PST and/or HST depending on province, up to 15% total) and an additional $9.95 customs processing fee

[COVID NOTICE: INTERNATIONAL SHIPPING ON HOLD]

International Shipping Prices for...

  • All countries in the European Union + the UK
  • Hong Kong
  • Australia**
  • Philippines***
  • Malaysia
  • Singapore
1 - 6oz of tea & teaware USD$12.50 (7-21 business days)
7 - 27oz of tea & teaware USD$19.50 (7-21 business days)
28 - 40oz of tea & teaware USD$29.50 (7-21 business days)

 

** Please note: Australia charges 10% VAT/sales tax, payable by the receiver to Customs, on all shipments, with no threshold.

*** Please note: The Philippines charges 12% VAT/sales tax, payable by the receiver to Customs, on all shipments over USD$200. The post office may not notify you when your teas reach your area, either.